Refund policy

Return & Refund Policy – Christina’s Place

Every piece at Christina’s Place is made with love and intention, and I want you to feel happy and connected to your purchase. Please read the policy below before ordering:

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All Sales Are Final

Due to the handmade, one-of-a-kind, and sometimes custom nature of the artwork, all sales are final. This includes original paintings, framed works, and commissions.

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Exceptions – Damaged or Lost Orders

If your item arrives damaged or appears to be lost in transit, please reach out within 7 days of delivery with the following:

• Your order number

• Clear photos of the packaging and the artwork (if damaged)

• A description of the issue

Send all claims to christinapferrari@gmail.com, and I’ll do my best to make it right—whether that means a refund, store credit, or replacement (when possible).

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Custom Commissions

Custom pieces are non-refundable and cannot be returned. However, I always share progress photos for approval during the process, so you’re part of the journey every step of the way.

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Color or Display Differences

Please note that colors may vary slightly depending on screen settings. I do my best to capture each piece as accurately as possible, but minor differences are not considered grounds for a refund.

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Digital Products (if applicable)

All digital downloads (such as prints or guides) are non-refundable once purchased.

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If you have any concerns before or after your purchase, feel free to reach out. I truly value your support and want you to feel good about bringing a piece of Christina’s Place into your home.

With care,
Christina
Artist & Founder of Christina’s Place